Support

Need a hand? We're here to help you get back in the game.

Whether you have a question about a tournament, a wallet transaction, or your account, the Gamyus support team is ready to help. Browse the common topics below or reach out to us directly.

Get in touch

Email support

support@gamyus.com

We typically respond within one business day.

Live chat

Available in-app

Sign in and open the help menu to start a chat with our team.

Common topics

  • Joining and managing tournaments, challenges, and matches
  • Wallet top-ups, withdrawals, and loyalty rewards
  • Resolving match or tournament disputes
  • Account settings, sign-in issues, and email verification
  • Checking in at gaming venues using your QR code

Account & sign-in help

Trouble signing in? You can reset your password or verify your email. If you still need help, email us and include your gamer tag so we can assist faster.

Report abuse or fraud

To report cheating, harassment, or suspicious activity, contact trust@gamyus.com with as much detail as possible. We take the integrity of our community seriously.